RETURNS/EXCHANGES

Returns/Exchange /Shippping FAQs

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

Return

You have 30 calendar days from the date you receive your item to initiate a return. To qualify for a return, the item must be unused, unopened, and in the same condition as when you received it. Additionally, it must remain attached to the cardboard backing at the base and be enclosed in the original plastic sleeve. To start the return or exchange process, please visit our Return/Exchange Center and submit your request. Once approved, you will receive an email confirmation with the return address. Please note that return shipping is the customer's responsibility, as we do not provide prepaid shipping labels. Ensure the packaging is not folded and ship the item back in the original box to maintain its natural shape. For any further assistance or questions about our return policy, please contact our customer service team.

Refunds

Nikki Lewis, an extension dedicated to facilitating refund processes, is a game-changer for businesses and consumers alike. With its user-friendly interface and robust backend system, Nikki Lewis streamlines the often cumbersome refund procedure, making it efficient and hassle-free. For businesses, Nikki Lewis provides a comprehensive platform to manage refund requests, track refund statuses, and analyze refund trends. Its intuitive dashboard allows businesses to process refunds swiftly, reducing manual errors and saving valuable time and resources. Moreover, the platform offers valuable insights into customer behavior and satisfaction, enabling businesses to make informed decisions to improve their products or services.

Exchange

Nikki Lewis, an innovative extension specializing in facilitating exchanges, is reshaping how businesses and consumers approach product exchanges. With its cutting-edge features and user-friendly interface, Nikki Lewis simplifies the exchange process, making it convenient and efficient for all parties involved. For businesses, Nikki Lewis offers a centralized platform to manage exchange requests seamlessly. Its intuitive dashboard provides comprehensive tools to process exchanges swiftly, minimizing administrative burden and reducing turnaround time. Additionally, the platform enables businesses to track exchange statuses in real-time, allowing for better inventory management and customer relationship management

Shipping for returns/Exchange

Nikki Lewis extends its comprehensive services to include shipping for returns and exchanges, further enhancing convenience and efficiency for businesses and consumers. With its integrated shipping solution, Nikki Lewis simplifies the logistical aspects of the return and exchange process, ensuring smooth transactions and satisfied customers.

For businesses, Nikki Lewis offers streamlined shipping management tools that seamlessly integrate with the return and exchange process.

Shipping FAQs

We provide three UPS shipping options:

Ground Shipping (5-7 business days): $20
2-Day Express (2 business days): $35
Overnight/Next Day Air (1 business day): $50

Cut-off Time:

Orders received by 12pm MDT, Monday through Friday, will ship the same day. Orders placed after 12pm MDT on weekdays will ship the following business day. Orders placed after 12pm MDT on Friday through Sunday will ship on Monday. Please note that we do not ship or deliver on weekends or holidays.

Carrier:

All our shipments are handled through UPS. We dispatch from Southern Utah.

Fees:

Our shipping and processing fees encompass the processing, handling, packing, and delivery of your order.

International Shipping:

Bombshell Extension Co. offers worldwide shipping. To ship outside the US, simply click the 'map icon' on the top right corner of the screen to change to your country's currency.